August 29, 2025
Planning and Digital - Digital Transformation Manager
Cathay Subsidiary Services consists of several independent departments that provides professional services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal, Cathay Dining, HAS by Cathay and Vogue Laundry Service Limited.
The selected candidate will be responsible for advancing digital transformation strategy for Cathay Cargo Terminal, Cathay Dining, HAS by Cathay, and Vogue Laundry. This includes driving digital initiatives (technological and analytical) to achieve organizational goals, cultivating a strong digital culture, and establishing relevant processes and governance.
Responsibilities
Develop and execute a comprehensive digital transformation strategy across the four subsidiaries that align with the overarching digital vision and business objectives across different fields, such as operations, commercial, engineering, finance, planning and human resources.
Work closely with different stakeholders (including leaders, management, and working teams) to identify digitalization opportunities. Develop innovative solutions tailored to meet specific business goals, and drive digital adoption and change management strategies with business units.
Conduct proactive research on emerging technologies and monitor industry trends in digitization. Provide potential application recommendations across subsidiary’s business, and liaise with vendors to conduct proof of concept (POC) or technology (POT) in an agile manner. Present findings to inform future developments.
Collaborate with business units to clearly define digital transformation initiative requirements with clear business objectives and benefits. Assist in preparing robust business cases for new POCs/POTs and projects, engaging relevant stakeholders such as IT, Procurement, and Engineering for structured execution.
Effectively manage digital POCs/POTs and projects, ensuring successful implementation and optimization of digital technologies. Monitor progress to realize the anticipated benefits and achieve business goals.
Foster a robust digital culture across subsidiaries by enhancing digital awareness. Organize events and workshops centered on technology and analytics to share innovative tools and concepts, deepening business understanding and stimulating creative thinking.
Implement comprehensive training programs to equip employees with the skills and knowledge necessary to effectively utilize digital technologies and processes, thereby contributing to the success of digital transformation initiatives.
Build and maintain strong working relationships with internal and external partners, including vendors, technology providers, customers, and departmental counterparts, to facilitate collaboration and support digital efforts.
Oversee the Digital Team, managing resources, budgets, and performances. Ensure successful delivery of POCs/POTs and projects while maintaining strong stakeholder engagement.
Other ad-hoc projects as assigned.
Requirements
Bachelor's degree in Business Management, Computer Science, Information Technology and Management, Data Science, or a related field; candidates with other educational backgrounds and strong technology know-how combined with relevant experience will also be considered.
A minimum of 5 years of experience in digital transformation, technology implementation, and analytics development, preferably in the aviation, cargo, catering, or laundry industries.
Innovative and strong acumen in digital technologies, frameworks, and development approaches. Good knowledge and previous experience in using AI, Automation, Extended Reality, etc, in digital solutions is an advantage.
Proven track record of leading and implementing successful digital POCs/POTs and projects, with strong project management, change management, and stakeholder management skills.
Strategic, analytical and proactive, driven by a strong passion for advancing digital transformation.
Strong problem-solving abilities in addressing both business and technical challenges.
Experienced in applying agile development methodologies and leading or collaborating with agile teams to deliver business-centric digital solutions.
Excellent leadership, communication, and interpersonal skills. A change agent with digital mindset and the ability to inspire, build trust, and promote collaboration among stakeholders in IT, Digital, and business units.
Application Method
We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume with your current and expected salary to Head of Talent Acquisition & Development, Cathay Subsidiary Services, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or email to recruitment@cpcs.com.hk on or before 31 May 2024.
If you have any inquiries, please feel free to contact 2450 2988 to Talent Acquisition Team, People Department, Cathay Subsidiary Services.
The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.
We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Talent Acquisition Team.
Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong
Email: recruitment@cpcs.com.hk
Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.