May 2, 2024
Customer and Commercial - Business Development Manager (Commercial)
Customer and Commercial Department, Cathay Subsidiary Services provides services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal, Cathay Dining, Hong Kong Airport Services Limited. and Vogue Laundry Service Limited.
The Business Development Manager - Commercial is a member of the Customer and Commercial team under the Cathay Subsidiary Services umbrella providing services to Cathay Pacific Airways Limited’s subsidiaries including: Cathay Cargo Terminal, Cathay Dining, Hong Kong Airport Services Limited and Vogue Laundry Service Limited.
The selected candidate oversees both account and sales management teams. This includes ensuring contract renewals for all existing customers, identifying cross-selling opportunities across the subsidiaries as well as prospecting new customers to drive new sales and revenue opportunities.
Responsibilities
Assist the Head of Commercial in developing and implementing the company's commercial strategy
Analyze market trends, competitor activities, and customer needs to identify growth opportunities
Collaborate with cross-functional teams, embedded team, operations, and finance, to ensure seamless execution of commercial plans
Manage and nurture relationships with strategic customers, negotiating contracts and securing new business opportunities.
Actively explore and solicit business opportunities to optimize the revenue performance
Develop short-, medium- and long-term commercial strategy to maximize third party business contributions
Prepare business proposals and quotations in responding to RFQ, RFI and RFP or other business enquires as required
Participate in commercial negotiations – i.e. contract pricing, incentives, service terms and conditions
Work with Commercial Excellence Team to develop customer pricing and contract strategies
Provide sales forecasting and business intelligence to formulate market insights
Identify and share customer needs to the Commercial Team for long-term planning and product development
Represent the company in industry events, conferences, and client meetings, as needed
Perform any projects or ad-hoc duties as assigned
Requirements
Degree holder in business administration or other related disciplines
Minimum 8 years’ relevant experience in commercial, business development and/or customer services fields, including 3 years at supervisory level
Proven track record of successfully managing and leading sales and marketing teams
Strong negotiation and contract management skills, with the ability to secure favorable terms and conditions
Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions
Exceptional communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Demonstrated leadership skills, with the ability to motivate and inspire a high-performing team
Excellent command of written and spoken English and Cantonese. Mandarin would be an advantage
Application Method
We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume with your current and expected salary to Head of Talent Acquisition & Development, Cathay Subsidiary Services, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or email to recruitment@cpcs.com.hk on or before 31 May 2024.
If you have any inquiries, please feel free to contact 2450 2988 to Talent Acquisition Team, People Department, Cathay Subsidiary Services.
The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.
We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Talent Acquisition Team.
Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong
Email: recruitment@cpcs.com.hk
Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.