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July 16, 2024

Customer and Commercial - Business Development Manager (Catering / F&B)

Customer and Commercial Department, Cathay Subsidiary Services provides services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal, Cathay Dining, Hong Kong Airport Services Limited. and Vogue Laundry Service Limited.


  • Develop and implement the sales strategy and action plans to our Non-aviation customers in order to achieve and deliver sustainable and profitable revenue growth.

  • Identify customers’ needs, confirm requirements, develop plans and follow through with various internal departments to provide excellent products and services to our customers.

  • Design the route to market plan and ensure all the sales actions are cascaded & executed by all team members to achieve the budget.

  • Responsible for the Coffee Chain, OEM, and festive product business development

  • Build and manage the coffee chain team and new store development project.

  • Oversee daily operations, P&L and manage the team to drive for a motivated different team and achieve business goal.

  • Develop and implement sales initiatives and maintain good relationship with OEM customers.

  • Represents the department in meetings and other internal communications.

  • Assist Head of Commercial in preparing yearly budget

  • Represents the department in internal meetings and other internal communications.

  • Other ad-hoc projects as assigned.


  • Degree holder in Sales and Marketing or in Hotel, Catering & Tourism or relevant discipline; or, Non-degree holder with more than 8 years of tangible experience may also be considered

  • At least 8 years Retail and /or Sales experience with at least 5 years in managerial position, preferably in the Retail, Food service / Catering industry

  • Experience in contract review and commercial negotiation

  • Good business senses, commercial awareness, planning skills

  • Strong in negotiation, influencing, interpersonal and presentation skills

  • Work independently, self-motivated, proactive, energetic and customer-focus

  • Outgoing and willingness to learn and take initiative

  • Able to work under tight timeline and pressure

  • Excellent command of written and spoken English and Cantonese. Mandarin would be an advantage

  • Proficiency in MS Word, Excel, PowerPoint and Chinese word processing

Application Method

We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume with your current and expected salary to Head of Talent Acquisition & Development, Cathay Subsidiary Services, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or email to on or before 31 May 2024.
If you have any inquiries, please feel free to contact 2450 2988 to Talent Acquisition Team, People Department, Cathay Subsidiary Services.

The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.

Download Application Form

We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Talent Acquisition Team.

Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong


Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

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