December 2, 2024
Customer and Commercial - Senior Business Development Executive
Cathay Subsidiary Services consists of several independent departments that provides professional services to Cathay Pacific Airways Limited and its subsidiaries (the ‘Company’), including but not limited to Cathay Cargo Terminal, Cathay Dining, HAS by Cathay and Vogue Laundry Service Limited.
Responsibilities
Support the Business Development Manager to develop short-, medium-, and long-term Account Management plans to maximise revenue and growth opportunities.
Be accountable for customer satisfaction through excellent account services and effective communication with all stakeholders.
Ensure accurate and proper costing and pricing.
Handle customer inquiries, feedback, and complaints with follow-up actions.
Support product development and conduct customer familiarisation.
Provide sales forecasting and business intelligence where applicable.
Liaise with operations for delivery support and ensure that services are providing by coordinating customer requirements with internal departments.
Maintain good relationship with customers and commercial related business partners to ensure effective communications.
Provide sales forecasting and business intelligence to formulate market insights.
Perform any projects or ad-hoc duties as assigned by the Management.
Requirements
Degree holder in business administration or other related disciplines.
Minimum 4 years’ relevant experience in commercial, business development and/or customer services fields. Experience in marketing and sales is preferable.
Experience in account management and working with multiple stakeholders.
Candidates with experience and network in aviation industry have a definite advantage.
Good business senses, commercial awareness, planning skills.
Strong in negotiation, influencing, interpersonal and presentation skills.
Work independently, self-motivated, proactive, energetic and customer-oriented.
Outgoing and willingness to learn and take initiative.
Excellent command of written and spoken English and Cantonese. Mandarin would be an advantage.
Proficiency in MS Word, Excel, PowerPoint and Chinese word processing.
Application Method
We offer a competitive remuneration package and a full range of benefits. Interested parties please send your resume with your current and expected salary to Head of Talent Acquisition & Development, Cathay Subsidiary Services, 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong or email to recruitment@cpcs.com.hk on or before 31 May 2024.
If you have any inquiries, please feel free to contact 2450 2988 to Talent Acquisition Team, People Department, Cathay Subsidiary Services.
The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Pacific Catering Services Limited, Cathay Pacific Services Limited, Hong Kong Airport Services Limited and Vogue Laundry Service Limited (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.
We offer a competitive remuneration package and full range of benefit. Interested parties please send your resume and with the application form attached via post, email to our Talent Acquisition Team.
Post: 11 Catering Road East, Hong Kong International Airport, Lantau, Hong Kong
Email: recruitment@cpcs.com.hk
Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants who do not receive notification for interview within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.